TeleSign incident
Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 04/20/2026
Resolved after 1 hour 50 minutes, affecting EMEA - All countries, on April 20, 2026.
Start Time: 10:01AM PDT - 04/20/2026 End Time: 11:11AM PDT - 04/20/2026 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01160080
Affected components
Update timeline
- investigating Apr 20, 2026, 05:07 PM UTC
Start Time: 10:01AM PDT - 04/20/2026 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01160080
- resolved Apr 20, 2026, 06:58 PM UTC
Start Time: 10:01AM PDT - 04/20/2026 End Time: 11:11AM PDT - 04/20/2026 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01160080
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