TeleSign incident

Operator Alert - Bolivia (BO) - ENTEL Movil (736/02) - 10/21/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 21, 2026 affecting NA & LATAM - All countries, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 03:54 PM UTC
Resolved
Oct 21, 2026, 06:03 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 21, 2026, 03:54 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Oct 21, 2026, 03:54 PM UTC

    Start Time: 08:48 AM PDT - 10/21/26 End Time: Ongoing We are currently observing a quality degradation towards ENTEL Movil (736/02) in Bolivia (BO), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01257623

  2. resolved Oct 21, 2026, 06:03 PM UTC

    Start Time: 08:48 AM PDT - 10/21/26 End Time: 10:26 AM PDT - 10/21/26 Network issues previously reported for ENTEL Movil (736/02) from Bolivia (BO) have been resolved. ENTEL Movil (736/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257623