TeleSign incident

Operator Alert - Iran (IR) - MCI/TCI (432/11;19;70) - 10/14/2026

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 14, 2026 affecting EMEA - All countries, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 03:44 PM UTC
Resolved
Oct 14, 2026, 06:54 PM UTC
Duration
3h 10m
Detected by Pingoru
Oct 14, 2026, 03:44 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 14, 2026, 03:44 PM UTC

    Start Time: 08:38AM PDT - 10/14/2026 End Time: Ongoing We are currently observing a quality degradation towards MCI/TCI (432/11;19;70) in Iran (IR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01253759

  2. resolved Oct 14, 2026, 06:54 PM UTC

    Start Time: 08:38AM PDT - 10/14/2026 End Time: 11:45AM PDT - 10/14/2026 Network issues previously reported for MCI/TCI (432/11;19;70) from Iran (IR) have been resolved. MCI/TCI (432/11;19;70) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01253759