TeleSign experienced a notice incident on September 30, 2026, lasting 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 30, 2026, 10:15 PM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
- resolved Sep 30, 2026, 10:20 PM UTC
Dear Customers and Partners, We're happy to inform you that previously reported irregularities have been resolved. Start time: 01:38 PM PDT End time: 02:01 PM PDT We sincerely apologize for any inconvenience. If you have any questions, please contact us at [email protected].