TeleSign experienced a minor incident on September 30, 2026 affecting RCS, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
RCS
Update timeline
- investigating Sep 30, 2026, 08:20 AM UTC
We're experiencing an elevated level of RCS errors and are currently looking into the issue.
- resolved Sep 30, 2026, 10:58 AM UTC
The elevated level of RCS errors has been resolved. Service has returned to normal, and we are continuing to monitor performance to ensure a stable experience for all customers. Start time: 1:20 AM PDT 9/30/26 End time: 2:40 AM PDT 9/30/26