TeleSign incident

Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01)

Major Resolved View vendor source →

TeleSign experienced a major incident on September 27, 2026 affecting Belgium, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 10:23 PM UTC
Resolved
Sep 28, 2026, 01:30 AM UTC
Duration
3h 7m
Detected by Pingoru
Sep 27, 2026, 10:23 PM UTC

Affected components

Belgium

Update timeline

  1. investigating Sep 27, 2026, 10:23 PM UTC

    Start Time: 03:19 PM PST - 09/27/26 End Time: Ongoing We are currently observing a quality degradation towards Proximus (Belgacom) (206/01) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF01243622

  2. resolved Sep 28, 2026, 01:30 AM UTC

    Start Time: 03:19 PM PST - 09/27/26 End Time: 06:00 PM PST - 09/27/26 Network issues previously reported for Proximus (Belgacom) (206/01) from Belgium (BE) have been resolved. Proximus (Belgacom) (206/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01243622