TeleSign incident

Operator Service Alert - Brazil (BR) - All MNOs

Started
May 04, 2026, 04:28 PM UTC
Resolved
Ongoing
Duration
● 2h 14m
Detected by Pingoru
May 04, 2026, 04:28 PM UTC

Affected components

Brazil

Update timeline

  1. investigating May 04, 2026, 04:28 PM UTC

    Issue: Operator - All Operators Quality degradation Start Time: 09:20 PT - 05/04/26 End Time: Ongoing Summary: We received notification that operators from Brazil (BR) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01166018

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