TeleSign incident

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 15, 2026 affecting EMEA - All countries, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 12:14 AM UTC
Resolved
Sep 15, 2026, 02:55 AM UTC
Duration
2h 40m
Detected by Pingoru
Sep 15, 2026, 12:14 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Sep 15, 2026, 12:14 AM UTC

    Start Time: 05:07PM PDT- 09/14/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236051

  2. resolved Sep 15, 2026, 02:55 AM UTC

    Start Time: 05:07PM PDT- 09/14/26 End Time: 07:19PM PDT - 09/14/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236051