TeleSign incident

Operator Alert - Kuwait (KW) - Zain (419/02) - 09/06/2026

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 6, 2026 affecting EMEA - All countries, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 11:34 PM UTC
Resolved
Sep 07, 2026, 01:01 AM UTC
Duration
1h 26m
Detected by Pingoru
Sep 06, 2026, 11:34 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Sep 06, 2026, 11:34 PM UTC

    Start Time: 06:30PM PDT - 09/06/2026 End Time: Ongoing We received notification that Zain (419/02) from Kuwait (KW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01232173

  2. resolved Sep 07, 2026, 01:01 AM UTC

    Start Time: 06:30PM PDT - 09/06/2026 End Time: 07:30PM PDT - 09/06/2026 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232173