TeleSign incident

Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 9/6/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 6, 2026 affecting EMEA - All countries, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 11:00 AM UTC
Resolved
Sep 06, 2026, 12:59 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 06, 2026, 11:00 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Sep 06, 2026, 11:00 AM UTC

    Start Time: 3:54 PDT - 9/6/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (603/03) from Algeria (DZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01232055

  2. resolved Sep 06, 2026, 12:59 PM UTC

    Start Time: 3:54 AM PDT - 9/6/26 End Time: 5:33 AM PDT - 9/6/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232055