TeleSign incident

Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) 09/06/26

TeleSign experienced a major incident on September 6, 2026 affecting Peru, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started: Sep 06, 2026, 08:01 AM UTC
Resolved: Sep 06, 2026, 12:54 PM UTC
Duration: 4h 52m
Detected by Pingoru: Sep 06, 2026, 08:01 AM UTC

Affected components

Peru

Update timeline

investigating Sep 06, 2026, 08:01 AM UTC

Start Time: 12:57 AM PDT - 09/06/26 End Time: Ongoing We received notification that Entel Peru S.A. (716/07;17;31) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01232022]
resolved Sep 06, 2026, 12:54 PM UTC

Start Time: 12:57 AM PDT - 09/06/26 End Time: 5:44 AM PDT - 09/06/26 We received notification that the network issues previously reported by Entel Peru S.A. (716/07;17;31) from Peru (PE) have been resolved. Entel Peru S.A. (716/07;17;31) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232022