TeleSign incident
Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/5/26
Resolved after 3 hours 27 minutes, affecting China, on September 5, 2026.
Start Time: 09:00 AM PDT - 9/5/26 End Time: 11:10 AM PDT - 9/5/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01231883
Affected components
Update timeline
- investigating Sep 05, 2026, 04:13 PM UTC
Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) Quality degradation Start Time: 09:00 AM PDT - 9/5/26 Summary: We received notification that China Mobile (460/00;02;07;28;04;08) fromChina (CN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].
- resolved Sep 05, 2026, 07:40 PM UTC
Start Time: 09:00 AM PDT - 9/5/26 End Time: 11:10 AM PDT - 9/5/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01231883
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services