TeleSign incident
2-Way service interruptions - South Africa (ZA) - Vodacom (655/01)
Resolved after 17 days 21 hours, affecting EMEA - All countries, on September 4, 2026.
Start Time: 03:15 AM PST - 09/04/26 End Time: 12:00PM PST - 09/06/26 Previously reported issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01231333
Affected components
Update timeline
- investigating Sep 04, 2026, 11:20 AM UTC
Start Time: 03:15 AM PST - 09/04/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom (655/01). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01231333
- resolved Sep 22, 2026, 08:58 AM UTC
Start Time: 03:15 AM PST - 09/04/26 End Time: 12:00PM PST - 09/06/26 Previously reported issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01231333
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services