TeleSign incident

Sim Swap, Contact Match and Subscriber Status Service Alert - Canada

Minor Ongoing View vendor source →

TeleSign is currently experiencing a minor incident affecting Canada and Contact match and 1 more component, which began 12d ago. The vendor's full update timeline is below.

Started
Sep 04, 2026, 07:24 AM UTC
Resolved
Ongoing
Duration
● 11d 20h
Detected by Pingoru
Sep 04, 2026, 07:24 AM UTC

Affected components

CanadaContact matchSubscriber status

Update timeline

  1. identified Sep 04, 2026, 07:24 AM UTC

    Start Time: 06:00 UTC End Time: Ongoing We received notification from our partner that Sim Swap, Contact Match and Subscriber Status is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].