TeleSign incident

Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 09/01/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 2, 2026 affecting NA & LATAM - All countries and Brazil, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 04:55 AM UTC
Resolved
Sep 03, 2026, 06:38 AM UTC
Duration
1d 1h
Detected by Pingoru
Sep 02, 2026, 04:55 AM UTC

Affected components

NA & LATAM - All countriesBrazil

Update timeline

  1. investigating Sep 02, 2026, 04:55 AM UTC

    Start Time: 09:46PM PDT - 09/01/26 End Time: Ongoing We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01229503

  2. resolved Sep 03, 2026, 06:38 AM UTC

    Start Time: 09:46PM PDT - 09/01/26 End Time: 10:40PM PDT - 09/02/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01229503