TechnologyOne incident
Intermittent Service Disruption for a subset of customers ANZ
TechnologyOne experienced a minor incident on August 31, 2026 affecting Ci Anywhere, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2026, 01:12 AM UTC
We are investigating an issue impacting service for ANZ. A subset of customers in ANZ are experiencing intermittent issues. Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
- monitoring Aug 31, 2026, 01:21 AM UTC
Our team has verified the implementation of a fix is complete for ANZ Region. We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
- monitoring Aug 31, 2026, 01:32 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 31, 2026, 03:29 AM UTC
We are continuing to monitor for another 2 hours to ensure no further customers are impacted.
- resolved Aug 31, 2026, 05:43 AM UTC
After considerable monitoring, this incident is now resolved. We will undertake a Post Incident Review and findings will be posted here on completion. We apologise for how you and your business may have been affected by this incident. Please contact the TechnologyOne Support team if you continue to experience issues.