TechnologyOne incident
Service Disruption for a subset of customers in ANZ
TechnologyOne experienced a minor incident on October 1, 2026 affecting Batch Services (DP Jobs) and Ci Anywhere, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2026, 02:52 AM UTC
Our team has identified an issue affecting DP background jobs and slow performance for a subset of customers in ANZ Region. A fix is currently underway We anticipate the implementation of the fix to take 20 minutes to complete and verify. Users should see improvement within the next hour. We will provide a further update in 90 minutes or less.
- monitoring Oct 01, 2026, 04:14 AM UTC
Our team has verified the implementation of a fix is complete for the ANZ region and subset of customers. We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
- resolved Oct 01, 2026, 05:07 AM UTC
After 1 hour monitoring, we have confirmed this incident is now resolved and services impacted are back to normal for the subset of impacted customers. We apologise for how you and your business may have been affected by this incident.