Taskade experienced a notice incident on September 13, 2026 affecting Acquirers and payment methods, lasting 11h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2026, 04:45 AM UTC
Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.
- monitoring Sep 13, 2026, 05:17 AM UTC
We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.
- resolved Sep 13, 2026, 03:49 PM UTC
The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.