Taskade experienced a notice incident on October 15, 2026 affecting Acquirers and payment methods, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Acquirers and payment methods
Update timeline
- identified Oct 15, 2026, 06:35 PM UTC
We're currently investigating elevated error rates and response times affecting MasterCard payment processing.
- monitoring Oct 15, 2026, 07:51 PM UTC
As of 18:27 UTC, elevated Mastercard authorization errors have recovered. We're continuing to validate that this issue is fully resolved.
- resolved Oct 15, 2026, 08:53 PM UTC
From 16:50 to 18:27 UTC on October 15, 2026, Mastercard payment processing experienced elevated error rates and response times, resulting in increased authorization declines. Failures were highly concentrated in wallet and tokenized transactions. The issue is resolved.