Taskade incident
Spike in cancellations and expired errors with PayByBank payments
Resolved after 2 hours 17 minutes, affecting Acquirers and payment methods, on October 20, 2026.
From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.
Affected components
Update timeline
- identified Oct 20, 2026, 10:46 AM UTC
We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.
- resolved Oct 20, 2026, 01:04 PM UTC
From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.
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