Targetprocess had 49 outages in the last 2 years totaling 142h 55m of downtime — averaging 2 incidents per month.
There were 49 Targetprocess outages since November 18, 2024 totaling 142h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
The Automation rules are not getting triggered for accounts hosted in US2 cluster, App 3 server. We are investigating the issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue with Salesforce that is impacting our Support team’s ability to access and review customer cases.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We have identified the root cause of the search service disruption and applied a mitigation. The service is currently unavailable while it recovers. We are actively monitoring progress and will provide updates as the situation develops.
The search service has been fully restored. We apologize for any inconvenience caused.
We are investigating an issue with the IBM Verify service which is resulting in failed authentication through Frontdoor.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are actively investigating the issue. Further updates will be posted shortly.
We are still investigating the issue and will provide further updates as more information becomes available.
We are continuing to investigate the issue and believe it may be related to a network problem. Further updates will be provided as we learn more.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We're currently investigating performance degradation of some of the Targetprocess services.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Custom quick filters are currently not loading. A ticket has been opened for further investigation and we will post updates as we have them.
We believe the issue blocking communication with the Custom Quick Filters has been resolved. We will monitor to confirm there are no further reports of the issue.
This incident has been resolved.
We are currently investigating an issue where SSO logins are intermittently failing. This is being actively tracked at https://statuspage.ibmcloudsecurity.com/. We will also post updates here as we have them.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.
We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.
Outage reportedly still affecting US clusters intermittently. Issue appears to be resolved for other clusters.
A fix has been applied and has stabilised login performance. Please test using a Private or Incognito Window. We will continue to monitor the status.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We applied database configuration optimizations on the cluster. Performance has improved, but some elevated wait times are still observed. Investigation and monitoring are ongoing.
We have identified the cause as increased database query compilation time. Our engineering team is actively working on a fix and closely monitoring the EU2 cluster.
The issue has been partially mitigated. Performance has improved, but some elevated wait times may still occur. Our team continues to investigate and closely monitor the situation.
The issue has now been fully mitigated after the required measures were applied. We will continue to closely monitor system performance.
Performance has been stable for the past two hours, and the incident is now considered resolved.
We are investigating the issue.
The incident has been resolved - Targetprocess Functioning as Expected
We are investigating a performance issue due to high system load, which is causing delays in some system components.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
No performance issues observed today - the incident is resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The fix has been applied and the issue is now resolved.
We are currently monitoring a widespread technical issue that is impacting access to several major applications globally. As a result, you may experience difficulty creating support cases through the IBM Support portal. If you are unable to create a case, please contact us via the Apptio Support hotline: https://www.ibm.com/support/pages/node/7174438
The issue has been acknowledged by AWS, and they have been working to resolve: https://health.aws.amazon.com/health/status Latest is that the issue has been fully mitigated, though they continue to work towards a full resolution.
We are continuing to monitor for any further issues. AWS continue to work towards a full resolution, and we appear to be experiencing no impact.
This incident has been resolved
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating the issue.
The issue has been fixed, affected service should work as expected.
We are currently investigating the issue.
The issue has been fixed, affected service should work as expected.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.