Resolved after 41 minutes, affecting US cluster and US2 cluster, on July 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US clusterUS2 cluster
Update timeline
- investigating Jul 27, 2026, 05:24 PM UTC
We are investigating an issue with the IBM Verify service which is resulting in failed authentication through Frontdoor.
- investigating Jul 27, 2026, 05:34 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 27, 2026, 05:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 06:06 PM UTC
This incident has been resolved.
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