Targetprocess experienced a major incident on July 27, 2026 affecting US cluster and US2 cluster, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
US clusterUS2 cluster
Update timeline
- investigating Jul 27, 2026, 05:24 PM UTC
We are investigating an issue with the IBM Verify service which is resulting in failed authentication through Frontdoor.
- investigating Jul 27, 2026, 05:34 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 27, 2026, 05:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 06:06 PM UTC
This incident has been resolved.