Targetprocess incident
Salesforce Outage - Support Case Access Impacted
Minor Vendor's status page →
Resolved after 6 hours 9 minutes, affecting APAC cluster and EU cluster and 1 more, on September 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
APAC clusterEU clusterUS clusterEU2 clusterUS2 clusterPOVEU clusterUS3 cluster
Update timeline
- investigating Sep 16, 2026, 10:03 AM UTC
We are currently experiencing an issue with Salesforce that is impacting our Support team’s ability to access and review customer cases.
- identified Sep 16, 2026, 11:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 04:12 PM UTC
This incident has been resolved.
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