Targetprocess incident

Intermittent login difficulty on IBM Support portal

Notice Resolved View vendor source →

Targetprocess experienced a notice incident on July 10, 2026, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 03:49 PM UTC
Resolved
Jul 10, 2026, 05:34 PM UTC
Duration
1h 44m
Detected by Pingoru
Jul 10, 2026, 03:49 PM UTC

Update timeline

  1. monitoring Jul 10, 2026, 03:49 PM UTC

    The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.

  2. resolved Jul 10, 2026, 05:34 PM UTC

    This incident has been resolved.