Targetprocess Outage History

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Targetprocess had 48 outages in the last 2 years totaling 114h 37m of downtime — averaging 2 incidents per month.

There were 48 Targetprocess outages since October 7, 2024 totaling 114h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.targetprocess.com

Minor April 23, 2025

Automation Rules, Metrics, Sync Service - Performance Degradation on EU2 cluster

Detected by Pingoru
Apr 23, 2025, 02:42 PM UTC
Resolved
Apr 23, 2025, 05:25 PM UTC
Duration
2h 42m
Affected: EU2 cluster
Timeline · 4 updates
  1. investigating Apr 23, 2025, 02:42 PM UTC

    Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

  2. investigating Apr 23, 2025, 04:18 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience this interruption may have caused you.

  3. investigating Apr 23, 2025, 04:41 PM UTC

    Automation Rules and Integrations are unblocked and working properly. We are still working on resolving the issue for Metrics.

  4. resolved Apr 23, 2025, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2025

Automation Rules, Metrics, Integration performance degradation - US cluster

Detected by Pingoru
Apr 17, 2025, 03:05 PM UTC
Resolved
Apr 17, 2025, 05:39 PM UTC
Duration
2h 34m
Affected: US cluster
Timeline · 4 updates
  1. investigating Apr 17, 2025, 03:05 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2025, 03:54 PM UTC

    Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

  3. monitoring Apr 17, 2025, 05:33 PM UTC

    The fix has been applied, delays should decrease.

  4. resolved Apr 17, 2025, 05:39 PM UTC

    The issue has been fixed, affected services should work as expected.

Read the full incident report →

Notice March 6, 2025

Intermittent performance issue with Automation Rule and Metric on POVEU Cluster.

Detected by Pingoru
Mar 06, 2025, 01:08 AM UTC
Resolved
Mar 07, 2025, 05:45 AM UTC
Duration
1d 4h
Affected: POVEU cluster
Timeline · 7 updates
  1. investigating Mar 06, 2025, 01:08 AM UTC

    We are Analyzing the Issue

  2. investigating Mar 06, 2025, 06:10 AM UTC

    We are continuing to invesigate this issue.

  3. investigating Mar 06, 2025, 09:52 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 06, 2025, 01:14 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 06, 2025, 07:51 PM UTC

    The fix has been applied, performance is expected to return to normal soon.

  6. monitoring Mar 06, 2025, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 07, 2025, 05:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 29, 2025

Frontdoor Load Issue

Detected by Pingoru
Jan 29, 2025, 08:00 PM UTC
Resolved
Jan 29, 2025, 08:16 PM UTC
Duration
16m
Timeline · 2 updates
  1. investigating Jan 29, 2025, 08:00 PM UTC

    We are seeing issues with Frontdoor loading properly and are currently investigating.

  2. resolved Jan 29, 2025, 08:16 PM UTC

    Our Engineering team has mitigated this issue and the Frontdoor service is operating as expected now.

Read the full incident report →

Minor January 29, 2025

Integration profiles are failing to load, and the automation rule is not working for a few accounts hosted in the Portland data center (US cluster).

Detected by Pingoru
Jan 29, 2025, 08:53 AM UTC
Resolved
Jan 29, 2025, 02:22 PM UTC
Duration
5h 29m
Affected: US cluster
Timeline · 6 updates
  1. investigating Jan 29, 2025, 08:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 29, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jan 29, 2025, 12:14 PM UTC

    We are currently investigating this issue.

  4. investigating Jan 29, 2025, 01:07 PM UTC

    Automation rules issue is fixed. We are continuing to investigate the Integration profiles load issue.

  5. monitoring Jan 29, 2025, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 29, 2025, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 21, 2025

Integrations - Sync Time Delay

Detected by Pingoru
Jan 21, 2025, 05:30 PM UTC
Resolved
Jan 21, 2025, 08:53 PM UTC
Duration
3h 22m
Affected: US cluster
Timeline · 3 updates
  1. investigating Jan 21, 2025, 05:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2025, 06:57 PM UTC

    The delay is expected to gradually decrease

  3. resolved Jan 21, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2025

Reports Service Issue: Logout is required to bring back Reports

Detected by Pingoru
Jan 20, 2025, 04:36 PM UTC
Resolved
Jan 21, 2025, 08:21 AM UTC
Duration
15h 45m
Affected: APAC clusterEU clusterUS clusterEU2 clusterUS2 clusterPOVEU cluster
Timeline · 4 updates
  1. investigating Jan 20, 2025, 04:36 PM UTC

    We are currently experiencing an issue with Reports service. You may see "Reports service is unavailable" error. To fix the error, log out of the application and log in back. We're working on the resolution of this issue.

  2. identified Jan 21, 2025, 05:04 AM UTC

    The issue has been identified, and we are working on a fix.

  3. monitoring Jan 21, 2025, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2025, 08:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 16, 2025

Jira integration service partial outage - US Cluster

Detected by Pingoru
Jan 16, 2025, 03:42 PM UTC
Resolved
Jan 15, 2025, 07:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 16, 2025, 03:42 PM UTC

    The Jira integration service was temporarily disconnected, which caused a backlog of requests in the queue. Once the Jira integration service was restored, the queued requests were processed.

Read the full incident report →

Major January 13, 2025

Performance Degradation / General Slowness - US Cluster

Detected by Pingoru
Jan 13, 2025, 04:51 PM UTC
Resolved
Jan 13, 2025, 09:12 PM UTC
Duration
4h 21m
Affected: US cluster
Timeline · 4 updates
  1. investigating Jan 13, 2025, 04:51 PM UTC

    We are investigating the issue

  2. investigating Jan 13, 2025, 06:57 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 13, 2025, 09:12 PM UTC

    This issue has been resolved.

  4. resolved Jan 13, 2025, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2025

Intermittent Performance Degradation

Detected by Pingoru
Jan 08, 2025, 04:21 PM UTC
Resolved
Jan 09, 2025, 05:09 AM UTC
Duration
12h 47m
Affected: US cluster
Timeline · 4 updates
  1. investigating Jan 08, 2025, 04:21 PM UTC

    We are investigating the issue and will update the incident accordingly.

  2. investigating Jan 08, 2025, 07:55 PM UTC

    We are continuing to investigate the issue and will update the incident accordingly.

  3. investigating Jan 08, 2025, 11:02 PM UTC

    We are actively investigating the issue and will provide updates to the incident as new information becomes available.

  4. resolved Jan 09, 2025, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2024

We are experiencing issues with Email notifications in Portland datacenter US2 cluster

Detected by Pingoru
Dec 17, 2024, 04:03 AM UTC
Resolved
Dec 17, 2024, 06:37 AM UTC
Duration
2h 34m
Affected: US2 cluster
Timeline · 3 updates
  1. investigating Dec 17, 2024, 04:03 AM UTC

    We are currently facing issue for email notification not being sent in US2 cluster in a specific app server. We are investigating the issue.

  2. monitoring Dec 17, 2024, 06:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2024, 06:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2024

Performance degradation and slowness in EU2 cluster Dublin datacenter

Detected by Pingoru
Oct 24, 2024, 11:27 AM UTC
Resolved
Oct 24, 2024, 02:34 PM UTC
Duration
3h 7m
Affected: EU2 cluster
Timeline · 5 updates
  1. investigating Oct 24, 2024, 11:27 AM UTC

    We are investigating the issue on slowness in loading and saving changes.

  2. investigating Oct 24, 2024, 12:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 24, 2024, 12:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 24, 2024, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 24, 2024, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 18, 2024

Performance degradation / partial outage in EU2 server Dublin cluster

Detected by Pingoru
Oct 18, 2024, 07:40 AM UTC
Resolved
Oct 18, 2024, 09:01 AM UTC
Duration
1h 20m
Affected: EU2 cluster
Timeline · 3 updates
  1. investigating Oct 18, 2024, 07:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 18, 2024, 08:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2024, 09:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2024

Issue with Email Notifications about Comments containing Attachments

Detected by Pingoru
Oct 16, 2024, 01:27 PM UTC
Resolved
Oct 16, 2024, 02:55 PM UTC
Duration
1h 28m
Affected: APAC clusterEU clusterUS clusterEU2 clusterUS2 cluster
Timeline · 3 updates
  1. investigating Oct 16, 2024, 01:27 PM UTC

    Starting from October 10 email notifications about new Comments and Mentions aren't delivered if they contain attachments. We are working on the fix of this issue.

  2. monitoring Oct 16, 2024, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results. All new email notifications about new comments should be delivered.

  3. resolved Oct 16, 2024, 02:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 7, 2024

Targetprocess Service Interruption

Detected by Pingoru
Oct 07, 2024, 08:08 AM UTC
Resolved
Oct 07, 2024, 09:18 AM UTC
Duration
1h 9m
Affected: POVEU cluster
Timeline · 2 updates
  1. investigating Oct 07, 2024, 08:08 AM UTC

    We are currently experiencing a downtime of Pov EU cluster. We are working diligently to resolve this and will provide regular updates on our progress.

  2. resolved Oct 07, 2024, 09:18 AM UTC

    This incident has been resolved.

Read the full incident report →