Targetprocess Outage History

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Targetprocess had 47 outages in the last 2 years totaling 135h 30m of downtime, averaging 1.9 incidents per month.

There were 47 Targetprocess outages since December 18, 2024 totaling 135h 30m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.targetprocess.com

Minor August 19, 2025

We are facing performance issues with some of the accounts hosted on EU2(Dublin Datacentre). Our team is actively working on resolving this

Detected by Pingoru
Aug 19, 2025, 11:30 AM UTC
Resolved
Aug 20, 2025, 03:32 AM UTC
Duration
16h 1m
Affected: EU2 cluster
Timeline · 7 updates
  1. investigating Aug 19, 2025, 11:30 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 19, 2025, 12:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 19, 2025, 01:37 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 19, 2025, 02:44 PM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 19, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Aug 19, 2025, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 20, 2025, 03:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2025

Global performance issues

Detected by Pingoru
Aug 05, 2025, 12:12 PM UTC
Resolved
Aug 05, 2025, 01:30 PM UTC
Duration
1h 17m
Affected: APAC clusterEU clusterUS clusterEU2 clusterUS2 clusterPOVEU cluster
Timeline · 3 updates
  1. investigating Aug 05, 2025, 12:12 PM UTC

    We are currently working on the issue.

  2. monitoring Aug 05, 2025, 12:36 PM UTC

    This issue has been mitigated, and we are currently monitoring.

  3. resolved Aug 05, 2025, 01:30 PM UTC

    This incident has been resolved, all systems should now be operational.

Read the full incident report →

Minor August 1, 2025

Jira and AzDO integration services - Performance Degradation on US2 cluster

Detected by Pingoru
Aug 01, 2025, 05:39 PM UTC
Resolved
Aug 01, 2025, 08:25 PM UTC
Duration
2h 45m
Affected: US2 cluster
Timeline · 4 updates
  1. investigating Aug 01, 2025, 05:39 PM UTC

    Currently, you may experience a delay in Integrations processing. We apologize for any inconvenience this interruption may have caused you. We are currently investigating this issue.

  2. investigating Aug 01, 2025, 06:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 01, 2025, 07:39 PM UTC

    We are continuing to investigate this issue further.

  4. resolved Aug 01, 2025, 08:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2025

We are performing a session table cleanup and application restart on the US and US2(Portland data center) clusters to reduce event load. Users may be logged out during this maintenance.

Detected by Pingoru
Jun 30, 2025, 07:56 AM UTC
Resolved
Jun 30, 2025, 02:04 PM UTC
Duration
6h 8m
Affected: US clusterUS2 cluster
Timeline · 4 updates
  1. investigating Jun 30, 2025, 07:56 AM UTC

    We are performing a session table cleanup and application restart on the US and US2(Portland data center) clusters to reduce event load. Users may be logged out during this maintenance.

  2. identified Jun 30, 2025, 07:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 30, 2025, 10:53 AM UTC

    The activity has been completed on the US cluster; it will now be performed on the US2 cluster.

  4. resolved Jun 30, 2025, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2025

Automation Rules, Metrics, Sync Service - Performance Degradation on EU2 cluster

Detected by Pingoru
Apr 23, 2025, 02:42 PM UTC
Resolved
Apr 23, 2025, 05:25 PM UTC
Duration
2h 42m
Affected: EU2 cluster
Timeline · 4 updates
  1. investigating Apr 23, 2025, 02:42 PM UTC

    Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

  2. investigating Apr 23, 2025, 04:18 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience this interruption may have caused you.

  3. investigating Apr 23, 2025, 04:41 PM UTC

    Automation Rules and Integrations are unblocked and working properly. We are still working on resolving the issue for Metrics.

  4. resolved Apr 23, 2025, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2025

Automation Rules, Metrics, Integration performance degradation - US cluster

Detected by Pingoru
Apr 17, 2025, 03:05 PM UTC
Resolved
Apr 17, 2025, 05:39 PM UTC
Duration
2h 34m
Affected: US cluster
Timeline · 4 updates
  1. investigating Apr 17, 2025, 03:05 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2025, 03:54 PM UTC

    Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

  3. monitoring Apr 17, 2025, 05:33 PM UTC

    The fix has been applied, delays should decrease.

  4. resolved Apr 17, 2025, 05:39 PM UTC

    The issue has been fixed, affected services should work as expected.

Read the full incident report →

Notice March 6, 2025

Intermittent performance issue with Automation Rule and Metric on POVEU Cluster.

Detected by Pingoru
Mar 06, 2025, 01:08 AM UTC
Resolved
Mar 07, 2025, 05:45 AM UTC
Duration
1d 4h
Affected: POVEU cluster
Timeline · 7 updates
  1. investigating Mar 06, 2025, 01:08 AM UTC

    We are Analyzing the Issue

  2. investigating Mar 06, 2025, 06:10 AM UTC

    We are continuing to invesigate this issue.

  3. investigating Mar 06, 2025, 09:52 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 06, 2025, 01:14 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 06, 2025, 07:51 PM UTC

    The fix has been applied, performance is expected to return to normal soon.

  6. monitoring Mar 06, 2025, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 07, 2025, 05:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 29, 2025

Frontdoor Load Issue

Detected by Pingoru
Jan 29, 2025, 08:00 PM UTC
Resolved
Jan 29, 2025, 08:16 PM UTC
Duration
16m
Timeline · 2 updates
  1. investigating Jan 29, 2025, 08:00 PM UTC

    We are seeing issues with Frontdoor loading properly and are currently investigating.

  2. resolved Jan 29, 2025, 08:16 PM UTC

    Our Engineering team has mitigated this issue and the Frontdoor service is operating as expected now.

Read the full incident report →

Minor January 29, 2025

Integration profiles are failing to load, and the automation rule is not working for a few accounts hosted in the Portland data center (US cluster).

Detected by Pingoru
Jan 29, 2025, 08:53 AM UTC
Resolved
Jan 29, 2025, 02:22 PM UTC
Duration
5h 29m
Affected: US cluster
Timeline · 6 updates
  1. investigating Jan 29, 2025, 08:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 29, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jan 29, 2025, 12:14 PM UTC

    We are currently investigating this issue.

  4. investigating Jan 29, 2025, 01:07 PM UTC

    Automation rules issue is fixed. We are continuing to investigate the Integration profiles load issue.

  5. monitoring Jan 29, 2025, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 29, 2025, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 21, 2025

Integrations - Sync Time Delay

Detected by Pingoru
Jan 21, 2025, 05:30 PM UTC
Resolved
Jan 21, 2025, 08:53 PM UTC
Duration
3h 22m
Affected: US cluster
Timeline · 3 updates
  1. investigating Jan 21, 2025, 05:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2025, 06:57 PM UTC

    The delay is expected to gradually decrease

  3. resolved Jan 21, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2025

Reports Service Issue: Logout is required to bring back Reports

Detected by Pingoru
Jan 20, 2025, 04:36 PM UTC
Resolved
Jan 21, 2025, 08:21 AM UTC
Duration
15h 45m
Affected: APAC clusterEU clusterUS clusterEU2 clusterUS2 clusterPOVEU cluster
Timeline · 4 updates
  1. investigating Jan 20, 2025, 04:36 PM UTC

    We are currently experiencing an issue with Reports service. You may see "Reports service is unavailable" error. To fix the error, log out of the application and log in back. We're working on the resolution of this issue.

  2. identified Jan 21, 2025, 05:04 AM UTC

    The issue has been identified, and we are working on a fix.

  3. monitoring Jan 21, 2025, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2025, 08:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 15, 2025

Jira integration service partial outage - US Cluster

Detected by Pingoru
Jan 15, 2025, 07:30 PM UTC
Resolved
Jan 15, 2025, 07:30 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Jan 16, 2025, 03:42 PM UTC

    The Jira integration service was temporarily disconnected, which caused a backlog of requests in the queue. Once the Jira integration service was restored, the queued requests were processed.

Read the full incident report →

Major January 13, 2025

Performance Degradation / General Slowness - US Cluster

Detected by Pingoru
Jan 13, 2025, 04:51 PM UTC
Resolved
Jan 13, 2025, 09:12 PM UTC
Duration
4h 21m
Affected: US cluster
Timeline · 4 updates
  1. investigating Jan 13, 2025, 04:51 PM UTC

    We are investigating the issue

  2. investigating Jan 13, 2025, 06:57 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 13, 2025, 09:12 PM UTC

    This issue has been resolved.

  4. resolved Jan 13, 2025, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2025

Intermittent Performance Degradation

Detected by Pingoru
Jan 08, 2025, 04:21 PM UTC
Resolved
Jan 09, 2025, 05:09 AM UTC
Duration
12h 47m
Affected: US cluster
Timeline · 4 updates
  1. investigating Jan 08, 2025, 04:21 PM UTC

    We are investigating the issue and will update the incident accordingly.

  2. investigating Jan 08, 2025, 07:55 PM UTC

    We are continuing to investigate the issue and will update the incident accordingly.

  3. investigating Jan 08, 2025, 11:02 PM UTC

    We are actively investigating the issue and will provide updates to the incident as new information becomes available.

  4. resolved Jan 09, 2025, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →