Targetprocess incident

We are currently experiencing some performance issue in EU2 cluster. We are currently investigating the issue.

Major Resolved View vendor source →
Started
Feb 23, 2026, 08:52 AM UTC
Resolved
Feb 23, 2026, 04:41 PM UTC
Duration
7h 49m
Detected by Pingoru
Feb 23, 2026, 08:52 AM UTC

Affected components

EU2 cluster

Update timeline

  1. investigating Feb 23, 2026, 08:52 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 23, 2026, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 23, 2026, 10:53 AM UTC

    We applied database configuration optimizations on the cluster. Performance has improved, but some elevated wait times are still observed. Investigation and monitoring are ongoing.

  4. identified Feb 23, 2026, 12:33 PM UTC

    We have identified the cause as increased database query compilation time. Our engineering team is actively working on a fix and closely monitoring the EU2 cluster.

  5. identified Feb 23, 2026, 02:06 PM UTC

    The issue has been partially mitigated. Performance has improved, but some elevated wait times may still occur. Our team continues to investigate and closely monitor the situation.

  6. monitoring Feb 23, 2026, 03:19 PM UTC

    The issue has now been fully mitigated after the required measures were applied. We will continue to closely monitor system performance.

  7. resolved Feb 23, 2026, 04:41 PM UTC

    Performance has been stable for the past two hours, and the incident is now considered resolved.

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