Tango Card incident

Some UTIDs Unvailable

Ongoing since 10:18 PM UTC, affecting RaaS API v2 - Production and Tango Portal.

identified Nov 04, 2026, 10:18 PM UTC

Some UTIDs are not currently available in Tango Portal or the RaaS GET catalog call (although they can still be ordered sucesfully via API calls). We have identified the issue and are working on a resolution.

Started
Nov 04, 2026, 10:18 PM UTC
Resolved
Ongoing
Duration
● 2h 18m
Detected by Pingoru
Nov 04, 2026, 10:18 PM UTC

Affected components

RaaS API v2 - ProductionTango Portal

Update timeline

  1. identified Nov 04, 2026, 10:18 PM UTC

    Some UTIDs are not currently available in Tango Portal or the RaaS GET catalog call (although they can still be ordered sucesfully via API calls). We have identified the issue and are working on a resolution.

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