Resolved after 57 minutes, affecting RaaS API v2 - Production and Tango Portal, on November 4, 2026.
Order history in Tango Portal is delayed by 2-3 hours, and may be delayed in RaaS get order calls. We have fixed the underlying cuase and are processing the delayed history. This issue will be resolved when order history is current. Orders have been fulfilled as expected and there is no impact to recipients.
Affected components
Update timeline
- identified Nov 04, 2026, 10:07 PM UTC
Order history in Tango Portal is delayed by 2-3 hours, and may be delayed in RaaS get order calls. We have fixed the underlying cuase and are processing the delayed history. This issue will be resolved when order history is current. Orders have been fulfilled as expected and there is no impact to recipients.
- resolved Nov 04, 2026, 11:04 PM UTC
This incident has been resolved.
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