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Synctera is up

No incidents right now.

Official status page: https://status.synctera.com · Polled every 5 minutes · 8 components tracked

Synctera is operational right now. Last checked just now; the most recent incident resolved 23d ago.

Real-time Synctera status, recent outages, and incident history — pulled directly from Synctera's official status page at https://status.synctera.com every 5 minutes. Pingoru tracks 8 Synctera services and has captured 3 incidents in the last 90 days (99.31% uptime). Get email, Slack, Discord, or webhook alerts the moment Synctera reports a new incident — free for 5 monitors, no credit card.

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Synctera uptime 99.31% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started May 21, 2026, 12:56 PM UTC · Resolved May 21, 2026, 12:56 PM UTC
    api.synctera.com
    Timeline · 2 updates
    • identified · May 21, 2026, 12:37 PM UTC

      Status: Identified We are currently investigating an incident affecting card issuance and card update endpoints. Requests are intermittently timing out due to an issue with an external vendor dependency. Affected components api.synctera.com (Degraded performance)

    • resolved · May 21, 2026, 12:56 PM UTC

      Status: Resolved We are observing recovery for the incident affecting card issuance and card update endpoints. Our team will continue monitoring closely and will provide further updates if needed. Affected components api.synctera.com (Operational)

    Latest: Status: Resolved We are observing recovery for the incident affecting card issuance and card update endpoints. Our team will continue monitoring closely and will provide further up…

  2. Resolved
    Started May 08, 2026, 06:14 AM UTC · Resolved May 08, 2026, 06:14 AM UTC
    api.synctera.com
    Timeline · 6 updates
    • identified · May 08, 2026, 02:47 AM UTC

      Status: Identified We are currently monitoring an ongoing AWS outage that appears to be impacting our card processor vendor. As a result, card transactions and digital wallet issuance may experience intermittent disruptions. At this time, some transactions are still processing successfully, so the overall impact may be limited. Our team is actively monitoring the situation and will continue to provide updates as more information becomes available.  Affected components api.synctera.com (Degraded performance)

    • monitoring · May 08, 2026, 03:16 AM UTC

      Status: Monitoring We are continuing to observe impact related to the ongoing AWS outage affecting our card processor vendor. Card transactions and digital wallet issuance may still experience intermittent disruptions. Our team remains actively engaged and is closely monitoring the situation for further developments. Affected components api.synctera.com (Degraded performance)

    • resolved · May 08, 2026, 03:36 AM UTC

      Status: Resolved We are now observing recovery from the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance are processing normally at this time. Our team will continue monitoring closely and will provide further updates if needed. Affected components api.synctera.com (Operational)

    • monitoring · May 08, 2026, 04:02 AM UTC

      Status: Monitoring We are observing renewed intermittent disruptions related to the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance may again experience failures for some users. Our team is actively monitoring the situation. Affected components api.synctera.com (Degraded performance)

    • monitoring · May 08, 2026, 05:38 AM UTC

      Status: Monitoring We are starting to observe recovery from the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance are gradually stabilizing, though intermittent disruptions may still occur. Our team continues to closely monitor the situation as services recover. Affected components api.synctera.com (Degraded performance)

    • resolved · May 08, 2026, 06:14 AM UTC

      Status: Resolved We are now observing full recovery from the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance are processing normally at this time. Our team will continue monitoring closely and will provide further updates if needed. Affected components api.synctera.com (Operational)

    Latest: Status: Resolved We are now observing full recovery from the AWS outage impacting our card processor vendor. Card transactions and digital wallet issuance are processing normally a…

  3. Resolved
    Started Apr 29, 2026, 04:27 PM UTC · Resolved Apr 29, 2026, 04:27 PM UTC
    api.synctera.comhttps://app.synctera.comapi-sandbox.synctera.com
    Timeline · 2 updates
    • investigating · Apr 29, 2026, 03:44 PM UTC

      Status: Investigating We are currently investigating an issue causing elevated authorization failures across our services. Some users may experience errors when attempting to access resources. Affected components https://app.synctera.com (Degraded performance) api.synctera.com (Degraded performance) api-sandbox.synctera.com (Degraded performance)

    • resolved · Apr 29, 2026, 04:27 PM UTC

      Status: Resolved While deploying a permissions change, we corrupted the datastore backing our authorization layer. This caused the system to reject console logins and API key authentication, resulting in all authenticated API requests failing during the incident window. Card network authorizations and underlying transaction processing were not impacted. Some console/Insights access and API-based interactions were unavailable for approximately 40 minutes. Card transactions continued to authorize and process normally. Engineering has restored the authorization datastore and confirmed that access has been fully recovered and are investigating the number of failed called during the down window. Affected components https://app.synctera.com (Operational) api.synctera.com (Operational) api-sandbox.synctera.com (Operational)

    Latest: Status: Resolved While deploying a permissions change, we corrupted the datastore backing our authorization layer. This caused the system to reject console logins and API key authe…

Outage history

Past 90 days · 3 incidents View full outage history →