Synctera incident

Mastercard digital wallet token outage

Minor Resolved View vendor source →

Synctera experienced a minor incident on July 29, 2026 affecting api.synctera.com, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 02:32 PM UTC
Resolved
Jul 29, 2026, 02:32 PM UTC
Duration
Detected by Pingoru
Jul 29, 2026, 02:32 PM UTC

Affected components

api.synctera.com

Update timeline

  1. monitoring Jul 29, 2026, 01:56 PM UTC

    Status: Monitoring Mastercard is currently experience an issue affecting digital wallet token operations, including activating, suspending, resuming and terminating tokens. As a result, these operations are failing for Synctera card tokens. We are monitoring the situation and will provide updates when available. Affected components api.synctera.com (Partial outage)

  2. resolved Jul 29, 2026, 02:32 PM UTC

    Status: Resolved Issue has been resolved and all digital wallet token operations should now be working as normal. Affected components api.synctera.com (Operational)