Synctera incident
Degraded availability for Synctera Console and API
Synctera experienced a minor incident on July 27, 2026 affecting api.synctera.com and https://app.synctera.com, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2026, 09:11 PM UTC
Status: Identified We are currently experiencing degraded availability impacting the Synctera Console (app.synctera.com: http://app.synctera.com) and API (api.synctera.com: http://api.synctera.com). Some users may see failed or slow requests. Our engineering team has identified the cause and is actively working to restore full service. We will post updates here as we have them. Affected components https://app.synctera.com (Partial outage) api.synctera.com (Partial outage)
- resolved Jul 27, 2026, 09:18 PM UTC
Status: Resolved All services have been restored. Synctera Console (app.synctera.com: http://app.synctera.com) and API (api.synctera.com: http://api.synctera.com) are back to normal operation. We apologize for the disruption and are continuing to monitor to confirm stability. Affected components https://app.synctera.com (Operational) api.synctera.com (Operational)