Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Critical Resolved View vendor source →
Started
Apr 29, 2026, 08:57 AM UTC
Resolved
Apr 29, 2026, 09:20 AM UTC
Duration
22m
Detected by Pingoru
Apr 29, 2026, 08:57 AM UTC

Affected components

UTA Fleet Card Management System

Update timeline

  1. investigating Apr 29, 2026, 08:57 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-909608

  2. monitoring Apr 29, 2026, 09:10 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 29, 2026, 09:20 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 29, 2026, 02:28 PM UTC

    Please be advised that the recent issue was attributed to a loss of connectivity on the processor's end. The processor has not provided an official statement regarding this incident. The service interruption occurred between 10:57 and 11:07 CET.

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