Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →

Switchio experienced a critical incident on July 27, 2026 affecting DINIT Processing Centre, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 08:12 PM UTC
Resolved
Jul 27, 2026, 09:02 PM UTC
Duration
50m
Detected by Pingoru
Jul 27, 2026, 08:12 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Jul 27, 2026, 08:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-951205

  2. investigating Jul 27, 2026, 08:47 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.

  3. postmortem Jul 27, 2026, 08:59 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 22:12 to 22:52.

  4. monitoring Jul 27, 2026, 08:59 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  5. resolved Jul 27, 2026, 09:02 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.