Switchio incident
Unplanned Outage of DINIT Processing Centre
Switchio experienced a critical incident on August 31, 2026 affecting DINIT Processing Centre, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2026, 08:02 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-962564
- investigating Aug 31, 2026, 08:22 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far.
- monitoring Aug 31, 2026, 08:30 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Aug 31, 2026, 08:30 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Aug 31, 2026, 09:13 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 21:58 to 22:53.