Switchio incident

Unplanned Outage of Tatra banka RPC Acquiring Host

Switchio experienced a critical incident on September 3, 2026 affecting Tatra banka RPC Acquiring Host, lasting 10m. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2026, 08:37 PM UTC
Resolved: Sep 03, 2026, 08:48 PM UTC
Duration: 10m
Detected by Pingoru: Sep 03, 2026, 08:37 PM UTC

Affected components

Tatra banka RPC Acquiring Host

Update timeline

investigating Sep 03, 2026, 08:37 PM UTC

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-963494
monitoring Sep 03, 2026, 08:44 PM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
resolved Sep 03, 2026, 08:48 PM UTC

We are pleased to confirm that the system outage was fully mitigated.