Switchio incident

Unplanned Outage of CSOB Czech Republic Acquiring Host

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 5, 2026 affecting CSOB Czech Republic Acquiring Host, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 11:17 PM UTC
Resolved
Sep 06, 2026, 12:46 AM UTC
Duration
1h 28m
Detected by Pingoru
Sep 05, 2026, 11:17 PM UTC

Affected components

CSOB Czech Republic Acquiring Host

Update timeline

  1. investigating Sep 05, 2026, 11:17 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-964376

  2. monitoring Sep 06, 2026, 12:44 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. postmortem Sep 06, 2026, 12:46 AM UTC

    The maintenance on ČSOB side. Outage was from 01:15 to 2:30.

  4. resolved Sep 06, 2026, 12:46 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.