Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on July 22, 2026 affecting AS24 Fleet Card Management System, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 07:07 PM UTC
Resolved
Jul 22, 2026, 07:49 PM UTC
Duration
42m
Detected by Pingoru
Jul 22, 2026, 07:07 PM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Jul 22, 2026, 07:07 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-948068

  2. monitoring Jul 22, 2026, 07:18 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jul 22, 2026, 07:49 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Jul 22, 2026, 07:51 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.