Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →
Started
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893930

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

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