Switchio incident

Unplanned Outage of NonPCI Transaction Authorization

Critical Resolved View vendor source →

Switchio experienced a critical incident on March 18, 2026 affecting NonPCI Authorization, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 05:35 AM UTC
Resolved
Mar 18, 2026, 06:09 AM UTC
Duration
34m
Detected by Pingoru
Mar 18, 2026, 05:35 AM UTC

Affected components

NonPCI Authorization

Update timeline

  1. investigating Mar 18, 2026, 05:35 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-895621

  2. monitoring Mar 18, 2026, 05:47 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 18, 2026, 06:09 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.