Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →
Started
Mar 23, 2026, 09:12 PM UTC
Resolved
Mar 23, 2026, 09:52 PM UTC
Duration
39m
Detected by Pingoru
Mar 23, 2026, 09:12 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Mar 23, 2026, 09:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-897551

  2. investigating Mar 23, 2026, 09:50 PM UTC

    Dear call, wewill contact the processor about the issue, we do not see any transactions affected during this time.

  3. resolved Mar 23, 2026, 09:52 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 24, 2026, 08:26 AM UTC

    Problem detected at the issuer/processor side. They have been contacted. According to the processor's response, it was an event related to monthly maintenance on one of its HA servers. Outage start : 22:12. Outage end : 22:52. Duration : 40m.

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