Switchio incident

Unplanned Outage of OTP Acquiring Host

Critical Resolved View vendor source →
Started
Apr 03, 2026, 01:32 PM UTC
Resolved
Apr 03, 2026, 03:28 PM UTC
Duration
1h 55m
Detected by Pingoru
Apr 03, 2026, 01:32 PM UTC

Affected components

OTP Acquiring Host

Update timeline

  1. investigating Apr 03, 2026, 01:32 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-901111

  2. monitoring Apr 03, 2026, 03:28 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 03, 2026, 03:28 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

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