Affected components
OTP Acquiring Host
Update timeline
- investigating Apr 06, 2026, 05:02 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-901912
- monitoring Apr 06, 2026, 05:09 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Apr 06, 2026, 05:10 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Apr 06, 2026, 08:45 PM UTC
Short-term unavailable detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 18:58 to 19:04.
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