Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Critical Resolved View vendor source →
Started
Apr 09, 2026, 10:42 PM UTC
Resolved
Apr 09, 2026, 10:55 PM UTC
Duration
12m
Detected by Pingoru
Apr 09, 2026, 10:42 PM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Apr 09, 2026, 10:42 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-902991

  2. monitoring Apr 09, 2026, 10:47 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. postmortem Apr 09, 2026, 10:54 PM UTC

    Short-term processor unavailability with no impact. Duration: 00:45 to 00:50.

  4. resolved Apr 09, 2026, 10:55 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

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