Switchio incident

Unplanned Outage of Slovenská sporitelňa Card Management System

Critical Resolved View vendor source →
Started
Apr 15, 2026, 12:22 AM UTC
Resolved
Apr 15, 2026, 12:48 AM UTC
Duration
25m
Detected by Pingoru
Apr 15, 2026, 12:22 AM UTC

Affected components

Slovenská sporitelňa Card Management System

Update timeline

  1. investigating Apr 15, 2026, 12:22 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-904422

  2. monitoring Apr 15, 2026, 12:36 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 15, 2026, 12:48 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 15, 2026, 12:51 AM UTC

    Short-term unavailable of processor POWERZAC-SK without impact. It taken from 02:22 to 02:32. Additional information from issuer: Hello, this is a planned action on our side. It is performed node by node so there is no downtime of service. Best regards, ZMS Operations

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