Switchio incident

Unplanned Outage of Slovenská sporitelňa Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on April 16, 2026 affecting Slovenská sporitelňa Card Management System, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:12 PM UTC
Resolved
Apr 16, 2026, 10:45 PM UTC
Duration
32m
Detected by Pingoru
Apr 16, 2026, 10:12 PM UTC

Affected components

Slovenská sporitelňa Card Management System

Update timeline

  1. investigating Apr 16, 2026, 10:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-904979

  2. monitoring Apr 16, 2026, 10:44 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 16, 2026, 10:45 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 17, 2026, 03:41 AM UTC

    Short-term processor unavailability with no impact. Duration: 00:12 to 00:42.