Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on April 19, 2026 affecting AS24 Fleet Card Management System, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 09:07 AM UTC
Resolved
Apr 19, 2026, 10:33 AM UTC
Duration
1h 25m
Detected by Pingoru
Apr 19, 2026, 09:07 AM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Apr 19, 2026, 09:07 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-905557

  2. monitoring Apr 19, 2026, 10:33 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 19, 2026, 10:33 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 19, 2026, 10:38 AM UTC

    dear all, there was small outage everything is resolved now