Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on April 26, 2026 affecting UTA Fleet Card Management System, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 01:12 AM UTC
Resolved
Apr 26, 2026, 02:48 AM UTC
Duration
1h 36m
Detected by Pingoru
Apr 26, 2026, 01:12 AM UTC

Affected components

UTA Fleet Card Management System

Update timeline

  1. investigating Apr 26, 2026, 01:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-908616

  2. investigating Apr 26, 2026, 01:49 AM UTC

    Dear all, our system reports unavailability of processor UTA. Authorisation may be affected by this.

  3. resolved Apr 26, 2026, 02:48 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.