Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →

Switchio experienced a critical incident on June 16, 2026 affecting DINIT Processing Centre, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:57 PM UTC
Resolved
Jun 16, 2026, 09:42 PM UTC
Duration
44m
Detected by Pingoru
Jun 16, 2026, 08:57 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Jun 16, 2026, 08:57 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-926166

  2. investigating Jun 16, 2026, 09:21 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.

  3. monitoring Jun 16, 2026, 09:32 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  4. resolved Jun 16, 2026, 09:42 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  5. postmortem Jun 16, 2026, 10:03 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 22:57 to 23:32.