Switchio incident
Unplanned Outage of UTA Fleet Card Management System
Switchio experienced a critical incident on June 9, 2026 affecting UTA Fleet Card Management System, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
UTA Fleet Card Management System
Update timeline
- investigating Jun 09, 2026, 06:32 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-923904
- monitoring Jun 09, 2026, 06:39 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Jun 09, 2026, 06:47 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Jun 09, 2026, 06:50 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far.