Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →

Switchio experienced a critical incident on April 21, 2026 affecting DINIT Processing Centre, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 07:57 PM UTC
Resolved
Apr 21, 2026, 08:46 PM UTC
Duration
48m
Detected by Pingoru
Apr 21, 2026, 07:57 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Apr 21, 2026, 07:57 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-906703

  2. investigating Apr 21, 2026, 08:29 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.

  3. monitoring Apr 21, 2026, 08:43 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  4. resolved Apr 21, 2026, 08:46 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  5. postmortem Apr 21, 2026, 08:46 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 21:57 to 22:37. Without impact.